Store Policy

IMPROVING GOLFERS LIVES ONE CLUB AT A TIME

60-Day Playability Guarantee

Wide World of Golf guarantees your satisfaction with policies like our "60-Day Playability Guarantee."  If you purchase a golf club, set, or golf shoes from us, try it out.  If within 60 days you're unhappy with your club or shoes, just pay the shipping to return it and we'll gladly give you a store credit for the full purchase price, which can be applied to any other product or service we offer.

Return Policy

We also have a 60-Day Return Policy.  You can return any "new, unused and in the original packaging" product for a full refund of the purchase price less shipping cost. No problem, just pay the shipping to send the product back to us or we can email you a return shipping label for $15.  We'll issue your refund within 1 business day upon receiving the product in "new, unused and in the original packaging" condition.

Please note: The "60-Day Playability Guarantee" and 60-Day Return Policy are not applicable towards custom clubs and products.

About our Prices

WWGOLF.com guarantees the lowest price. We will gladly price match any authorized golf club dealer. Please call us at 1-208-322-4653  for price matching.

Due to the high volume of counterfeit clubs online, our price matching is subject to authorized retailers only and/or manufacturers sales policies and will be matched at the sole discretion of the WWGOLF.com.

Stock on Hand

Items are not guaranteed to be in stock. In stock items will ship by the end of the next business day. Items that are not in stock will ship from the manufacturer. This may take 1-5 business days for processing before shipment. Products may be on back-order from the manufacturer. In these few cases, we will contact you on expected ship date and you can cancel or change the order if needed.

Warranties

In the unlikely event that you receive product with a factory defect, not to worry, give us a call or shoot us an email and our team will replace it right away at no cost to you.

Warranties are under sole discretion of the manufacturers warranty. Policies are on manufacturers websites. Please Call us at 1-208-322-4653 if you believe your product is defective under normal play and normal wear under manufacturers warranty policy.

Please allow up to 4 weeks for repairs from the time the Manufacture receives the products.

Warranties are not guaranteed by WWGOLF.com. All products do carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period or policy WGOLF.com will do everything possible to assist you in taking care of your particular situation.

Special Orders

WWGOLF.com is committed to providing you the best product to suit your needs. This is why we special order products for those who need custom club options.

Custom Club options consist of shaft type, shaft length, shaft flex, lie angle, loft, grip type, grip size ect. Changes in grip type and shaft type may have an up charge. Please call us at 1-208-322-4653 to order or inquire about Special Orders.

Special Orders usually take 3-5 business days for processing from the manufacturer. There is always the possibility of a back-order. In these few cases, we will contact you with information on expected ship date or you can always change or cancel your order.

Please call at 1-208-322-4653 for Special Order returns.

U.S. Flat Rate Shipping (FREE USPS Priority Mail or FedEx Ground)                                                          

Gift Card Purchases will be sent USPS with no shipping charge.

We are currently not accepting orders shipping to international addresses on our website. Some items are available to ship outside of the United States through the Wide World of Golf eBay store.

Internet Security

WWGolf.com is committed to keeping your personal information protected. All transactions are taken over a secure server connection. Any credit card information you enter on our site is encrypted by industry-standard protocol, SSL (Secure Sockets Layer). WWGolf.com’s Web site uses SSL to communicate with secure browsers like Mozilla Firefox and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server.

Personal Information

WWGolf.com/Wide World of Golf does not share customer information with anyone.  Customers entrust us with their information, and we respect their privacy.